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In application wizard questionnaire how to#

As a user, I need to apply for the correct benefit online in a way that is quick, easy and ideally error-proof.

Of note, a new "gating wizard" is also being introduced on the new PCPG page. Personalized Care & Planning Guidance (Form 28-8832) The Wizard does not display on this page because the app page knows I've already completed the Wizard.ĥ/ The user fills out the correct education form. a cookie) to ensure that the Wizard does not display again on one of those application pages, if the veteran has already completed the Wizard process via the original landing pageġ/ From the GI Bill content page, the user clicks on a link to go to the GI Bill application page.Ģ/On that page, I answer the Wizard questions.ģ/ The Wizard determines that the user should actually be filing out the Post-9/11 education form and links the user to that application.Ĥ/ The user clicks over to the Post-911 education application start page.

New functionality will need to be implemented (e.g.

There are six different types of education benefits that the applying veteran may be qualified to receive via the Wizard.

Important to note for the Education application flow:

Discovery Epic with Solution User Flows.

Invision mockup of new Wizard in development

In application wizard questionnaire how to#

How To and Eligibility) to the application introduction pages: There are three benefits where the wizards (react widgets) will be moved from the content (e.g. Example: from our mvp form detail landing pages or from the modernized mvp form search results. (Today, they have to find the Wizard on a content page, and from there, fill out the wizard and then are sent to the tool landing page.)Ģ/ Make apply online CTAs from tier 2 content and other content outside of the benefit hubs more clear and direct. We want to move/consolidate these pre-requisite Wizard steps with the application tool landing page in order to:ġ/ Make the Veteran experience of starting their online application more seamless. How might we make the Veteran experience of starting online applications more seamless and successful? there is a high rate of ineligible applications submitted online. However, these pages may not always make it easy for Veterans to find these helpful in-content wizards - and consequently some veterans are filling out the wrong forms - e.g.

Veterans typically land on these content pages while researching benefits. which form or online tool is most appropriate. Answers to these questions help determine where applicants are taken in order to apply i.e. These pages may include prerequisite questions potential applicants can answer before initiating the "actual" application process. Veterans learn about benefits and eligibility requirements from detailed content pages.